Privacy Policy
Last updated: February 2026
This Privacy Policy describes how Nulr Haus Pvt. Ltd. ("Company", "we", "us") collects, uses, and protects your information when you use the AssistedX Cloud platform and related services.
1. Information We Collect
Information you provide:
- Name, email address, and contact details during registration
- College name, batch, and department (for the student programs)
- Payment information (processed securely by third-party providers — we do not store card details)
- Domain and project information (for cloud platform users)
- Communications you send to us
Information collected automatically:
- Usage data: pages visited, features used, timestamps
- Device and browser information
- IP address and approximate location
- Platform interaction logs (for operational monitoring)
2. How We Use Your Information
- To provide and maintain our Services
- To process payments and manage subscriptions
- To issue certificates and verify program completion
- To communicate with you about your account, updates, and support
- To improve our platform and develop new features
- To ensure security and prevent abuse
3. Data Sharing
We do not sell your personal data to third parties. We may share information with:
- Payment processors — to process transactions securely
- Infrastructure providers — to host and deliver our Services
- Legal authorities — if required by law or to protect our rights
4. Data Storage & Security
Your data is stored on secure servers. We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security reviews. However, no system is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your data for as long as your account is active or as needed to provide Services. After account deletion, we may retain certain data for up to 90 days for backup purposes and as required by law. Certificate records are retained indefinitely for verification purposes.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data (subject to legal obligations)
- Export your data in a portable format
- Withdraw consent where processing is based on consent
To exercise these rights, contact us at team@assistedx.ai.
7. Cookies
We use essential cookies for platform functionality and authentication. We may use analytics cookies to understand usage patterns. You can control cookie settings through your browser.
8. Children's Privacy
Our Services are not directed to children under 13. We do not knowingly collect data from children under 13. If you believe we have collected such data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or platform notification. Your continued use of Services after changes constitutes acceptance.
10. Contact
For privacy-related questions or requests, contact us at team@assistedx.ai.
Nulr Haus Pvt. Ltd.
4th Floor, RTIH, Mayuri Tech Park, Amaravati, AP - 522503, IN